Perlindungan Hukum Atas Keamanan Transaksi E-Commerce Di Indonesia

Abstract

The development of electronic commerce (e-commerce) in Indonesia has experienced rapid growth alongside the increasing use of the internet and the ongoing digital economic transformation. In addition to providing convenience, efficiency, and broader market access, the expansion of electronic transactions has also given rise to various legal issues, including online fraud, breach of contract, delays in product delivery, discrepancies between products received and product descriptions, as well as the leakage and misuse of consumers' personal data. This study aims to analyze the legal protection of e-commerce transaction security in Indonesia, evaluate the effectiveness of existing regulations, and identify the responsibilities of business actors and digital platforms in protecting consumers. This research employs a normative legal research method using statutory and conceptual approaches through a literature review of relevant legislation and scientific literature. The findings indicate that legal protection for e-commerce transaction security in Indonesia is regulated under the Consumer Protection Law, the Electronic Information and Transactions Law, and the Personal Data Protection Law. Nevertheless, the implementation of these regulations still faces several challenges, including low levels of digital literacy among the public, weak supervision of electronic system providers, limitations in cyber law enforcement, and technological developments that outpace regulatory updates. Therefore, strengthening regulations, improving supervisory mechanisms, and optimizing law enforcement are necessary to establish a secure e-commerce ecosystem and provide legal certainty and effective protection for consumers in Indonesia.